Six Sigma. Six Sigma is more than a set
of tools. When applied properly it becomes a strategy to generate
tremendous business value.
The bottom line is, as you would expect, an increased
bottom line beginning in the relatively short-term, and continuing
indefinitely. Six Sigma contains a simple problem-solving methodology
and a set of process alignment tools. These elements work together
to create the framework necessary for cross-functional process improvements.
The Capability Group then adds additional diagnostic, simulation,
and design tools to create a shared toolkit that is:
qualitative and quantitative
creative and rigorous
established and cutting edge
of the specific benefits to our clients include:
Focus. Significant, positive change becomes
possible when business problems are identified and prioritized. But a
prioritized problem is often not easily solved. Problems must be broken
down into manageable, solvable pieces that can be owned and executed at
the operating team level. Out of that exercise, the critical pieces of
the problem are singled out for intense scrutiny by the project teams.
Of course, implementing change necessitates that a company make the essential
supporting investments; project teams must be staffed with people who
are trained in problem-solving methodologies and who can easily communicate
across functional and organizational boundaries.
Communication. Creating a common language
is the first step to enabling change. Shared tools and problem-solving
strategies create a common language throughout the organization and facilitate
cross-functional and cross-organizational understanding and cooperation.
Team members from Marketing, Finance, Shipping, and Information Technology
can leverage their functional expertise, while more easily communicating
issues and solutions. Your Finance group in Hong Kong realizes it's not
so different from the Marketing group in Rome. Projects with suppliers
and partners are possible. Benchmarking becomes second nature.
Alignment. When focus and communication
have been established, an organization starts problem-solving. It
begins with small functional projects, and then progresses to larger,
cross-organizational issues. This builds skills, trust, and expertise
while drastically reducing rework, complaints, and employee
turnover. The organization begins to execute flawlessly the
first time, every time.
Speed. Flawless execution requires
accurate information. When your people have the right information,
they can make the right decisions
quickly! The effects are
both rewarding and impressive.
Results. When your processes are well-designed:
getting permission is not necessary
tracking late shipments is not necessary
researching old transactions is not necessary
soothing irate customers is not necessary
your company reaps a host of benefits
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